The Organization of Consumers and Users (OCU) has denounced the proliferation of a new kind of phone scam known as the scam of the ‘double call‘, in which they first threaten to raise the price of their rates to get the victims to change their telephone operator, supplanting the companies and the OCU itself.
The double call scam is actually a ‘vishing’ campaign, in which cybercriminals They pose as companies to get user data or, as in this case, to change the telephone provider. As OCU has warned in a statement, this scam is more elaborate than normal, and the victim first receives a call in which impersonating your phone company and they notify you of a significant increase in your rate, between 15 and 20 euros.
Shortly after, the scammers call again, in this case posing as a second phone company, which offers you an offer if they change operator, and that in some cases they even say that this rate is endorsed by the OCU, something flatly false.
OCU has denounced that this type of scams, which affect customers of different operatorsThey only seek to get people to change their rate by means of deception, and it also implies that cybercriminals get their data. Likewise, the organization has urged users to be wary of these scams, and recalls that telephone companies never call their customers to report increases in their rates.
They also recommend users to distrust especially if it is a significant increase, above ten euros, and if it is notified imminently, since operators are obliged to communicate changes 30 days in advance.